Terms of service

By creating an account or using Consira you agree to these terms. If you do not agree, please do not use the service.

You must be old enough to enter a binding agreement where you live and able to provide accurate information about yourself.

You are responsible for keeping your sign-in details safe and for everything that happens under your account.

We may ask you to verify your identity at any time. Some features may be unavailable until verification is complete.

You agree to use Consira only for lawful purposes and not to misuse, interfere with or attempt to break into the service.

We may limit or decline a transaction where we reasonably believe it breaks the law or these terms.

Fees and the exchange rate for a transaction are shown before you confirm it. Rates shown elsewhere on our site are indicative only.

Check recipient details carefully before sending money. We may not be able to reverse a transfer once it has been completed.

Tell us promptly if you notice anything unusual on your account.

We will provide the service with reasonable care and skill. We cannot promise it will always be uninterrupted or free of errors.

We may suspend or close an account to meet legal obligations or to protect you and others. You can ask us to close your account at any time, once any remaining balance has been withdrawn.

We may update these terms from time to time and will tell you about important changes. Questions about these terms can be sent through our contact page.